At Skyga, we aim to ensure customer satisfaction. If you are not happy with your purchase, you may return it within 7 days of delivery.
1. Eligibility for Returns
To be eligible for a return, the item must:
- Be unused, unwashed, and in its original packaging.
- Have all tags and labels intact.
- Include proof of purchase (order ID or invoice).
- Be returned within 7 days of delivery.
2. Non-Returnable Items
The following items cannot be returned:
- Customized or personalized products.
- Items marked as Final Sale.
- Products damaged due to misuse.
3. How to Initiate a Return
To request a return:
- Contact our customer support at skygaclothing@gmail.com with your order details.
- Our team will verify your request and guide you through the return process.
- Once we receive and inspect the returned item, we will process a refund or exchange as per your request.
4. Refund Process
- Refunds will be issued to the original payment method within 5-7 business days.
- Shipping charges (if applicable) are non-refundable.
- For more details, contact us at skygaclothing@gmail.com.
